Training tool cover
Training tool cover

Since the 1970s the Eastside Community Network (ECN) has been developing, implementing, evaluating, and refining a participatory community engagement model called “Neighborhoods First.” Given The Work Department’s expertise in making complex information easy to understand, we collaborated with ECN to create an engagement model guide to train new staff on the non-linear process.

The guide also helped ECN share the model more widely. We facilitated workshops with residents, ECN staff and board members, and other stakeholders to understand the nuances of this model and learn about the impact it has had in the community. Using a metaphor of “tools” and “ingredients,” we designed simple, engaging illustrations that demonstrate how the model works, as well as hands-on group activities for people to practice thinking through the process of engagement.

Process Infographic
Process Infographic
Training tool spread
Training tool spread
Community Education Methods
Community Education Methods